For a period of five years from the date of purchase, Drum Workshop, Inc. guarantees the original owner, when presented with proof of purchase, that all DW Bass Drum Pedal cast parts are free of material and manufacturing defects. This warranty is limited to cast parts only; such as the base casting, footboard, beater hub, sprocket, heel and cam casting. This warranty does not include moving parts; such as the spring assembly, beater ball, radius rod, hex shaft, ball bearings, etc.
If under normal playing conditions parts covered in this limited five year warranty fail, they will be replaced at no charge. Return the pedal to your authorized DW dealer or, if there is not a dealer in your area, contact DW direct. DO NOT send pedal to DW without first receiving a Return Authorization Number. Shipping charges to DW will be paid by the consumer. Drum Workshop, Inc will not accept returns with evidence of misuse or alteration. DW’s maximum liability pursuant to this warranty is limited to the monetary value of the product that is the subject of the warranty claim.
For a period of one year from the date of purchase, Drum Workshop, Inc. guarantees the original owner, when presented with proof of purchase, that the DW Moon Microphone™ housing, stand and electronic components (including speaker diaphragm) are free of material and manufacturing defects. If under normal usage, parts covered in this one year warranty fail, they will be replaced at no charge. Return the product to your authorized DW dealer or, if there is not a dealer in your area, contact DW directly. DO NOT return the product without first receiving a Return Authorization Number. Shipping charges to DW will be paid by the consumer. Return shipping will be paid by DW. Drum Workshop, Inc. will not accept returns with evidence of misuse or alteration to the product (including removal of the serial number label). DW’s maximum liability pursuant to this warranty is limited to the monetary value of the product that is the subject of the warranty claim.